Public Tech Support Guides

Resolution steps for when the user gets an error related to a default email setup when installing Vitals

Bluetooth: COM port could not be created
Symptom:  Error message shows up saying “The COM port could not be created. Please check your settings and try again.” After selecting a COM port and then c...
Fri, 17 Jul, 2020 at 1:35 PM
Bluetooth: Hardware not found on HC-100 controller
Symptom:  Message shows up on the HC-100 controller saying that no Bluetooth hardware was found on the device, and therefore the Bluetooth does not turn ON....
Fri, 17 Jul, 2020 at 1:53 PM
Bluetooth: Module not seen or discovered by Recon controller
Symptom:  When trying to pair the Recon controller with the ERV/TM7 via Bluetooth, it does not detect any Bluetooth devices (WACHS MACHINE) after it has fin...
Fri, 17 Jul, 2020 at 1:53 PM
ERV: Blowing ERV Brake Fuses - Troubleshooting Amperage Test Procedure
If you are blowing fuses this work instruction will walk you through an electrical test procedure that will determine if one of the following is true: A. T...
Wed, 12 Aug, 2020 at 11:16 AM
HC-100 Bluetooth Cleaning
How to perform a Bluetooth Cleaning 1. Click on settings 2. Click on BT_CleanReg 3. Click on Clean Reg 4. Click on OK 5. Now it ...
Thu, 9 Mar, 2023 at 1:41 PM
HC-100 Bluetooth Pairing
Pairing HC-100 to Bluetooth 1. Go to settings. 2. Go to connections. 3. Go to Bluetooth. 4. Click on add new device. 5. Click on...
Wed, 25 Oct, 2023 at 9:15 AM
HC-100 Factory Reset: Repair Bluetooth COM port Pairing Issues
How to perform a factory reset on your HC-100: NOTE: Performing a factory reset will delete all personal data and any new programs that were installed b...
Mon, 14 Mar, 2022 at 3:20 PM
Hydraulic Oil Type - ERV750 and TM7
Hydraulic Oil Type: Industrial and Mobile Hydraulic Systems  Recommended: Mobil DTE 24 or equivalent (150 degrees C Max Operating Temp.) Other: Ant...
Tue, 14 Feb, 2023 at 2:43 PM
Idle Adjustment
Idle adjustment for Kohler engine in case
Wed, 3 Jan, 2024 at 4:10 PM
P2 electric handle switch
Loose connection on handle trigger.  1. Remove the two screws holding the cover in place on the backside of the trigger. Once screws are out push on the...
Mon, 21 Sep, 2020 at 1:15 PM