Public Tech Support Guides
Resolution steps for when the user gets an error related to a default email setup when installing Vitals
Symptom: Recon not being recognized by computer when connecting with USB cable. Windows Mobile Device Center should pop up when Recon is connected to com...
Thu, 13 Aug, 2020 at 12:07 PM
Symptom: “Error validating database” appears after trying to open a database in Vitals Desktop. Possible Causes / Resolutions: Database table was ...
Thu, 13 Aug, 2020 at 12:20 PM
Use the attached PDF for instructions on how to import valves to the valves table to the Vitals Desktop database (Access database).
Tue, 12 Nov, 2024 at 12:43 PM
You can add fields by going to Settings--> Database Setup--> Customize Data Fields in Vitals Desktop. Then do a Data Transfer to update the new field...
Thu, 13 Aug, 2020 at 10:40 AM
1. Plug in your P2. Press the reset button on your GFI and see if light comes on. 2. Make sure breaker on the back of the motor is not tripp...
Tue, 2 Feb, 2021 at 8:19 AM
Testing main power, ground and fuse. 1. Check to see if you have 12v coming in from the power cable. this cable runs directly to the battery. 2. O...
Thu, 29 Aug, 2024 at 12:25 PM
Symptom: Runtime errors while using or installing Vitals Desktop. Possible Causes / Resolutions: 1. User account related: a. Not enough privileges...
Thu, 13 Aug, 2020 at 11:46 AM
Symptom: activities saved in silver box or yellow box not transferring to database. Performs data transfer and towards the end it says Data Transfer Complet...
Thu, 13 Aug, 2020 at 12:07 PM
When the user installs Vitals, (Example was when the user installed Vitals 3.6.3), and then it asks for default email client(Microsoft Office Outlook) when ...
Thu, 13 Aug, 2020 at 10:52 AM
Symptom: Vitals crashes/closes after clicking IMPORT. Possible Causes: Saved activity related: Corrupted saved activity in handheld controller Check a...
Thu, 13 Aug, 2020 at 11:58 AM