ISSUE: Support for Windows 10 Pro on TC-100s ended in 2025 from Microsoft. Windows 11 is not supported on the TC-100 controller.
SOLUTION: Send TC-100 to Juniper under an RMA to re-image the OS on the TC-100 to Windows 10 IoT Enterprise LTSC. IoT Enterprise LTSC is supported until 2032.
There is a fee of $208 per device to update to Windows 10 IoT Enterprise LTSC.
To Submit an RMA to fill the following form: RMA Repair Order Form
Advantages of Windows 10 IoT Enterprise LTSC
Windows 10 IoT Enterprise LTSC delivers a stable and reliable operating system environment, with an extended lifespan that minimizes frequent upgrades. The following table summarizes the purpose and functionality of Windows 10 IoT Enterprise LTSC.
Other option is to purchase the newer TC-110 which has Windows 11.